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From Roles to Policies: How to Keep Misunderstandings Out of Your Business

Launching or running a small business often means juggling employees, customers, vendors, and regulations—all at once. Misunderstandings in any of these areas can quickly snowball into lost revenue, wasted hours, or strained relationships. The good news? Most of these conflicts can be prevented through clear communication and strong documentation. This article explores practical ways to avoid costly confusion, from setting internal roles to clarifying vendor terms. It also shows how building trust